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Automatic Dialing Appointment Reminder System
ADAMS is an exceptionally easy-to-use calling solution that has been created to confirm patient appointments and deliver special messages. This powerful tool seamlessly integrates with your existing THOMAS Software and can be easily programmed with essential patient appointment information. With ADAMS at work for you, you can eliminate the time consuming task of personally calling patients and focus on providing quality patient care.
The best part is, getting started is easy! Every THOMAS system with the Appointment Scheduling Module is delivered ADAMS-ready.
Key Benefits:
- Every new ADAMS system includes personal one-on-one training with one of our implementation specialists.
- With ADAMS, you are never alone. All ADAMS customers can take advantage of the full resources provided through the Genius Solutions Technical Support Center.
- Seamless integration with your THOMAS software.
- Messages are recorded and played back in your own voice, providing your patients with that Personal Touch.
- Increased patient-care compliance by reminding patients when to return for their next visit.
- Increased practice income by decreasing appointment no-shows.
- Increase provider-patient communication, leading to increased patient loyalty.
Features:
- Each of these features is designed to enhance doctor-patient communication while increasing your bottom line profits. Once installed, minimal daily intervention is required.
- ADAMS was designed to integrate and work with THOMAS since its inception. No translation of patient data to or from third party software.
- Total interaction between THOMAS and ADAMS
- State-of-the-Art digital sound and voice processing ensures a quality call placed to your patients.
- Patient reminder messages are recorded in your own voice, or by one of our studio representatives.
- Feedback from patient responses through a system report advising you of status of each call, such as: Message Left, Answering Machine, Cancelled Appointment, Confirm Appointment, Left Message and Bad Phone Number.
Ease of use:
With THOMAS and ADAMS seamlessly integrated, you simply define the starting and ending times and ADAMS will contact patients. You also have the flexibility to set the number of times ADAMS will redial busy or “ring-no-answer” numbers. You simply point to the date that you want ADAMS to work and ADAMS does the rest! Comprehensive on screen progress summaries and printed reports provide you with up to the minute calling results.
Why ADAMS?
ADAMS automated patient reminder system is recorded in a voice from someone in your office or by a studio professional in our office. Your patients will grow to love and count on a reminder from ADAMS as much as your staff will count on anticipated patient flow for the day. Additionally, spend fewer resources due to staff personally contacting each patient, while increasing staff productivity in other areas of your practice without ever having to worry about losing that personal and professional touch your patients deserve.
Designed with you in mind:
With ADAMS you will reduce no-shows, increase patient satisfaction, manage your staffs’ workload, and in the end, increase your overall profit. How can ADAMS do all of this?
- See more patients everyday due to reminders or by filling in cancellations from your waiting list.
- Spend more time focusing on patient care while ADAMS assists in meeting your patient flow goals.
- Staff will become more productive while ADAMS performs this mundane, yet critical function.
- Promote your practice growth through more satisfied patients.
- Move up to a state-of-the-art system, saving you valuable personal resources while providing your patients with what has become an expected service.
Reducing missed appointments:
It has been said that nearly 50% of patient no-shows are due to patients forgetting their appointments. Add that to those patients that cancel without notification. Together, the average office likely has a 20% no-show rate. It has been shown that over 50% of these missed appointments could be reduced had someone contacted the patient. Why waste a staff member’s time when ADAMS can do the work for you. Would it not make sense for staff members to interact with those patients in your office instead of being stuffed in a backroom making appointment reminder calls? Leave that to ADAMS!
Technical support:
As a SoftCare™ Subscriber, you can take advantage of the full resources provided through the Genius Solutions Technical Support Center. You do not have to worry about third-party vendor’s changing their software or playing catch to meet THOMAS’ new requirements.
Current sample of uses:
Appointment Reminder Calls
- You set the days in advance of appointments to notify patients
- Patients confirm or cancel with the press of a touch tone key on their phone
- Minimize appointment waiting lists based on responses from ADAMS
Keeping- in-Touch Messages
- Holiday Greetings
- Special Operating Hours
- Doctor out of Office Calls
For more information, please contact Genius Solutions Sales Dept. at (586) 751-9080.
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