Network and Hardware Services
Looking for someone to handle your hardware and networking needs, look no further than Genius Solutions, Inc. At Genius Solutions, Inc. we can provide you with a “one-stop-shop” for all of your Practice Management needs including software, forms, services, hardware and networking.
Genius Solutions, Inc. can provide installation, maintenance and repair service for our customers either through our Warren, Michigan headquarters or through or nationwide service partnerships. We offer the services and expertise necessary to keep our customers running smoothly and productively. We know that network downtime is a waste of valuable resources, and therefore provide comprehensive maintenance and support programs designed to minimize computer problems. In the unfortunate event there is an equipment failure, we can provide the solution quickly and cost-effectively.
Consider Genius Solutions, Inc. the next time you are investigating computer environment enhancements. We would be happy to help with your next project. We have a well-trained staff of individuals knowledgeable in network design, installation and maintenance. And best of all, Genius Solutions, Inc. stands behind all of the products we install. Some examples of our services include:
- Server Computer Repair
- Desktop / Workstation Computer Repair
- General Maintenance
- Hard Drive Recovery
- Virus / Spyware Removal
- Wired and Wireless LAN Setup and Configuration
- Software Installation / Upgrades
- Hardware Upgrades
- Router / Firewall Installation and Configuration
- VPN Installation and Configuration
- Network Wiring
- Broadband Cable / DSL Configuration
- Disaster Recovery
- Data Protection (Data Backup Setup and Configuration)
- Emergency PC Recovery
- System Restoration
- WAN Setup and Configuration (Remote Computer Access)
- New Computer and Peripheral Sales
- And Much More!
Data Recovery Services
Using special data recovery methods and tools we can provide clients who have lost important files with timely, affordable data recovery services. Never assume your valuable data cannot be recovered – we find that your data is recoverable the majority of the time! Genius Solutions data recovery services can recover your critical business data in the unfortunate event of:
- Accidental Formatting
- Accidental Deletion
- Hard Drive Crash
- Equipment Malfunction
- Software Corruption
- Computer Virus Attack
- Natural Disasters
- Power Surges and Outages
Computer Repair / Maintenance Services
As owner or manager of a business or home office you know only too well how a computer failure can have a major effect on your business performance and revenues; the time it takes to fix it could have been more profitably spent managing your business.
With Genius Solutions you and your staff will have access to prompt on-site computer repair services either on-demand or under our monthly/yearly service agreements. We let you focus on your company, while we keep your business systems up and running.
On-Site Services
When you need computer repairs, we will send a qualified computer service technician to your door as quickly as possible. We take great pride in our ability to dispatch a computer service technician quickly - Same day or next day service is available in most areas.
Monthly/Yearly Service Plans
Genius Solutions offers monthly computer maintenance agreements. Call us to find out how your business and employees can benefit!
Expertise
When you request service, we will send a qualified computer service technician with experience in the type of problem you are having - the most qualified technician for your specific requirement.
Pay only for the service you receive
After the first hour, we bill down to the quarter hour. If the job takes 90 minutes, we will not round it up to 120 minutes!
Service Agreements
Looking for computer support at a fixed cost? Our service agreements provide you the ability to budget and forecast your computer maintenance costs and provide a substantial discount over our per call service. Typical services included in our service plans include:
Certified Hardware Cleaning
Remove all the dust from the inside of your computer, monitor, keyboard, and mouse, wash all outside surfaces of computer console. Secure all internal and external cables.
Certified Hardware Diagnostics
- RAM (Memory)
- Hard Drive
- CPU
- Motherboard
- Modem
- NIC Card
- Sound Card
- Video Card
- Floppy Drive
- CD-ROM (Media Drives)
- Backup Device
- Power Supply
- Cooling Fans
- The list goes on!
Certified Software Updates & Optimization
- Optimize system configuration for maximum performance
- Update virus definitions and scan for viruses
- Update spyware definitions and scan for adware, malware or spyware
- Install latest operating system updates and service patches
- Install up-to-date security patches
- Remove any device conflicts & system lags
- Maximize system resources
Certified User Support
- Assist users with computer related problems
- Answer employee questions
- Training on new equipment or programs
- And Much, Much, More...