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December 2nd, 2016 First Friday of the Month Conference Call Recording Available

Posted: Thursday December 29 2016 @ 12:37pm

Category: Main

For those of you that did not make the Conference Call on 7/1/2016, you can listen to the recording here


Topics Included: End of Year Care for THOMAS - Some ideas for you before you post any charges for 2017:

Complete all posting of payments and charges that you have received up until 12/31/2010. Do not post 2011 information until this is completed.

Run all the reports your accountant wants for year end. Ask the CPA now if they have all the documentation they need BEFORE you post next year's stuff.

Reconcile all accounts. (This re-adds the transaction ledger. If items are changed/removed in the transaction the patient/insurance balance may be off. Reconciling corrects any of those balances.)

Do all patient statements.

Check other claim status from the Paper Claim Billing Menu. All open/hold/rebill/inquiry claims should be reviewed. Verify that all claims that can be billed are changed to the appropriate status and available to be billed. Only claims in an unbilled/rebilled/inquiry status will be prepared.

Work all Edit Reports and rejections from 2016.

Run Delinquent claims Report . Work all non-paid claims. Especially those that will reach filing limits early next year.

Run an Aging by Patient Report. Review all balances including credit balances for patient account that need corrections. If your office writes off balance under a certain amount (ex: any patient balance under a $1.00) do so at this time.

Prepare and send all electronic files. (including inquiry claims)

Prepare and send all paper claims.

During the following steps everyone needs to be out of the system. All computers need to be completely out of THOMAS. Depending on the size of your system the time of these functions can vary.

Do a back up that you can store off site. (Backing up is extremely important on a daily basis, however, at year-end it may be more important. If for any reason you need to pull the data that was in your system when you sent data to the accountant you may have that ability. (but you should have run them before next year's postings) You will also have a back up that is off site in case something happens in your office, it really does happen!) You should have everyone out of THOMAS before backing up.

Review your backup practices. Are you backing up as often as you can afford to lose it? If your building burned down tonight, do you have a recent backup off site that will get you back in business without a huge loss? Have you considered a cloud backup solution such as CrashPlanPro? Is your backup encrypted? Have you tested your backup in the last few months? What exactly is it backing up?

After you do your backup run a Pack databases. (When you delete information from THOMAS it is not necessarily removed right away. When you pack it deletes any information that you have deleted that is being held in you databases.) You must have everyone out of THOMAS to pack. You run it from the THOMAS Maintenance Icon -> Reindex, and check the Pack checkbox.

Review your security practices involving your computer. Is the hard drive with THOMAS encrypted? Have you made certain Windows updates are being installed regularly (usually by end of second week each month).

Are you using a anti-virus/malware program and is it up to date? Have you disabled users that are former employees? Are your employees on Facebook or risky web sites on business computers? Is your computer old and slow?

Learn more about THOMAS. Check our YouTube page at https://www.youtube.com/user/geniussolutionsinc and watch tutorials on recent changes to the program. Call Genius and schedule training for new employee or those wanting to learn new trick and tips. Many times clients find very useful things they didn't even know about with training.


September 9, 2016 First Friday of the Month Conference Call Recording Available

Posted: Friday September 09 2016 @ 2:10pm

Category: Main

For those of you that did not make the Conference Call on 9/9/2016, you can listen to the recording here


Topics Included:

ICD-10 FY 2017 Changes


August 5, 2016 First Friday of the Month Conference Call Recording Available

Posted: Monday August 08 2016 @ 6:41am

Category: Main

For those of you that did not make the Conference Call on 7/1/2016, you can listen to the recording here


Topics Included:

Upcoming Focus Groups

Focus on security

https://www.bannerhealth.com/news/2016/08/banner-health-identifies-cyber-attack#Banner

CMS Warning MLN Matters Special Edition Article (SE1616)

Doing a formal Risk Analyses on your systems

Encrypted backup off-site and Disaster Recovery

Up-to-date Windows updates

Getting rid of Windows XP, Vista, and Server 2003

Virus Scanner

Encrypted hard drive

Complex passwords that change from time to time

Auditing who has access logon your system

Firewalls

Training employees how to be more secure

Use email wisely

Safe shopping

Playing games

Plugging in USB devices found in the parking lot or home

Use different passwords on each site

Keep your passwords secret

Don't email Patient Data

Password protect your phone

Termination procedures

Business Associate Agreements

Questions and Answers

Final Comments


July 1, 2016 First Friday of the Month Conference Call Recordings Available

Posted: Thursday July 07 2016 @ 9:16am

Category: Main

For those of you that did not make the Conference Call on 7/1/2016, you can listen to the recording here




April 1, 2016 First Friday of the Month Conference Call Recordings Available

Posted: Friday April 01 2016 @ 9:45am

Category: Main

For those of you that did not make the Conference Call on 4/1/2016, you can listen to the recording here




Security Audit Stuff

Posted: Thursday March 31 2016 @ 8:28am

Category: Main

Genius Solutions products such as eTHOMAS, ehrTHOMAS and other PHI programs such as WritePad should be run on a secure network:

The operating system must require a login to only allow authorized users to access the \*THOMAS*\ shares. The file system should be encrypted.

That logon should be a specific person and set to access only what is appropriate. You must update the user's access upon termination. Passwords should be changed from time to time. Passwords should be complex. Passwords should not be saved for automatic logons.

Logoff upon time-out should be enabled. Computer screens should be shielded from unauthorized people.

The operating system and programs (including Adobe, Java, and virus scanners) should be up to date.

Users should be trained on proper use of PHI, Internet, and THOMAS.

Backup must be completed at least daily and report failures and success to appropriate monitoring administrators. It should contain multiple "generations" of backup. Backups should be encrypted. Copies of encryption keys should be securely stored. A copy should be kept off-site. It should be complete and designed to withstand "ransomeware" malware. At least annually it should be tested on a separate computer system to simulate a disaster and verity it is complete. CrashPlanPro (or other similar service) along with an external encrypted drive is recommended.

The network and Internet should be firewall protected. VPN for remote connections is recommended.

Computers should be examined for maintenance by a qualified professional from time to time. At least annually is suggested.

You are responsible for your security, configuration, and use of the software, not Genius Solutions, even if subscribed to SoftCare Support, installed, worked on, or purchased from Genius.

Only Authorized Callers should contact Genius Solutions. All Authorized Callers should be trained by Genius Solutions on the use of THOMAS software. Authorized Callers and office email address on file at Genius should be kept up-to-date. One primary point of contact person should be the one contacting Genius and facilitating with the users.

Third-party program companies such as WritePad should be consulted for proper use of their software and PHI concerns.


Firewall Configuration and Ports for THOMAS external communications:

BCBSM EDI Client Outbound for electronic claims uses SFTP protocol over port 22 to IP 167.242.55.40. Note: although BCBSM has never changed their IP, we offer a dns name of bcbsmsftp.geniussolutions.com that we point to their IP in case it ever changes. BCBSM does not respond to pings.

Single-Click VNC Outbound encrypted VNC over ports 6030 through 6250 to cable1.geniussolutions.com and t1.geniussolutions.com

RDP (Microsoft Remote Desktop Protocol) (optional) Inbound to your network from cable1.geniussolutions.com and t1.geniussolutions.com

eTHOMAS and ehrTHOMAS AutoUpdate. Our internal update server is http://msg1.geniussolutions.com/GSUpdate Port80. Our external update server is http://geniussolutions.net/GSUpdate Port80. When the client is getting an update, they will start with our internal server first then out to the external server to download files. Autoupdate contains program changes and updates, no patient data is transferred. Some proxy servers can interfere with the authentication process causing 401 errors.

ehrTHOMAS SQL Server Internal workstations and terminal servers need to access the ehrTHOMAS server's filesystem and SQL server. The default SQL Server port is 1433, and client ports are assigned a random value between 1024 and 5000. We would not expect this open over the public Internet.

ADAMS3 Appointment Reminders (new version) outbound to t1.geniussolutions.com on port 2223 using SFTP protocol

WWW.AGENIUS.COM has a https secure upload page. It uses a self-signed certificate, but the data upload is https secured.

Electronic Statements http://msg1.geniussolutions.com port 80 Files are encrypted before uploading

ehrTHOMAS (optional) Microsoft Health Vault https://gsas.geniussolutions.com port 443

ehrTHOMAS Lab (optional) https://gsas.geniussolutions.com port 443


December 4th, 2015 First Friday of the Month Conference Call Recordings Available

Posted: Tuesday December 29 2015 @ 9:47am

Category: Main

For those of you that did not make the Conference Call on 12/4/2015, you can listen to the recording here




Microsoft Antivirus breaking eTHOMAS fix

Posted: Wednesday November 25 2015 @ 9:30am

Category: Main

Starting 11/24/2015 Microsoft Antivirus programs such as Defender, Security Essentials, and Endpoint are marking one of the eTHOMAS programs as a Malware Trojan Virus and deleting it.

Try following these instructions to fix the issue of not being able to get into eTHOMAS.


October 6th, 2015 Special Tuesday after ICD-10 Conference Call Recordings Available

Posted: Tuesday October 06 2015 @ 9:19am

Category: Main

For those of you that did not make the Conference Call on 10/6/2015, you can listen to the recording here




Chiropractic ICD-10 Diagnosis: CMS Medicare Local Coverage Determination (LCD): Chiropractic Services (L34585)

Posted: Tuesday October 06 2015 @ 9:13am

Category: Main

CMS Mediare has published instructions to Chiropractors for 10/1/2015 including ICD-10 Diagnoisis in their LCD. Please note, you need to click the ACCEPT button on the bottom to accept the terms of use.



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