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Case File #4: The Runaway Balance
They call her The Runaway Balance. She slips away. Silent. Unseen. And she takes your revenue with her . She's gone before you even notice she was there. The visit ends, and the payment? Gone with her...Unless you catch her first. Detective Geni Revenue is on the case – and she's tracked the culprit straight to your front desk. The solution? InstaMed + THOMAS. Here's what Detective Revenue found: Catch payments before they walk. With accurate e-eligibility checks in eTHOMAS,
geniussolutionsinc
Jan 142 min read


Case #3: The Slow Payer
The Slow Payer promises you that "the check is in the mail" –but you've heard that one before. They call her The Slow Payer. She and her insurance company may pay--eventually. And every day they don’t, your cash flow gets a little tighter. Detective Revenue is on the case – track down overdue balances and sluggish insurance payouts before they vanish and get justice with TSI as your third-party recovery solution. Here's what Detective Revenue found: THOMAS Tools like aging a
geniussolutionsinc
Dec 30, 20251 min read


Case #2: The Dirty Claim
He goes by The Dirty Claim. He clogs your cash flow with denials, errors, and delays — leaving your revenue gasping for air. They call him The Dirty Claim. He's sloppy. He's slow. He's easily distracted and sidetracked. And he's bleeding your bottom line. Detective Geni Revenue is on the case, and she's following the paper trail right back to THOMAS with Waystar — the cleanup crew your claims process has been waiting for. Here's what she found: Smarter automation thanks to t
geniussolutionsinc
Dec 11, 20251 min read


Case # 1: The Vanishing Appointment
By Detective Geni Revenue The No-Show They call him The No-Show . He never cancels. He never calls. He just… disappears. Another day, another mystery in lost revenue. But for practices and offices across the country, this isn’t fiction. Every empty slot, every wasted prep, every missed opportunity adds up to real money slipping silently out the door. In a world where margins are tight and patient volume matters, no-shows are the thief you can’t afford to ignore . The Clues Do
geniussolutionsinc
Oct 29, 20252 min read
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