Genius SoftCare Support
Current, Compliant, & Complete.
Software program updates.
SoftCare is a convenient, no-hassle support plan that assists you in maintaining your THOMAS solution. Clients enrolled in SoftCare enjoy the benefits of priority technical support assistance, which can maximize staff and billing efficiency, as well as keep your software up-to-date with changes required by the government and industry. SoftCare provides the peace of mind that your THOMAS investment is protected.
Includes-
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Unlimited telephone software support & customer service.
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Software modifications/additions to address industry, regulatory, and insurance/ EDI/ clearinghouse changes (aka Updates).
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Our clients also receive special pricing for any additional products and services we offer, that they choose to add-on.
Featured Benefits
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Special Genius email News Alerts and industry-related topic notifications.
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Genius online News options (Blog, Facebook, X, YouTube) for up-to-date and helpful information, tips and tricks, helpful office suggestions, and new products, services, and partners.
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Participate in our online conference calls and trainings with other Genius Solutions customers in concert with our technical staff, plus timely guests and partners to discuss topics affecting your offices.