We received an email and a letter from Dr. First & Rcopia.
The short version is: Please make sure that you are on the most current versions of your office browsers that you use for DrFirst, Rcopia, etc. To keep things secure and functioning properly for using their software and services you must keep current. Just like any software. They can't and won't support older browser software.
If you want their official word and details, read on.
Per DrFirst:
In the ever-evolving landscape of digital technology, it is vital for us both as partners to stay abreast of the latest web standards. Please be advised that our application may no longer function on Internet Explorer 11 or any other non-compliant browsers after our Rcopia 4.40.0.0 release. We want to ensure that your users have the best possible experience with our software by maintaining compliance with our browser policy. DrFirst has a browser policy that outlines the minimum required browser versions and maintenance requirements. This policy is essential in enabling our partnership to maintain the necessary standards of digital safety and efficacy.
Please keep in mind that after September 1, 2024, our application will no longer work on Internet Explorer 11 or any other non-compliant browsers. Immediate action is necessary to avoid any interruption in service and ensure continued access to Rcopia4.
The content of the letter is as follows:
DrFirst Rcopia4 Browser Policy
DrFirst strives to provide industry standard support for browsers and browser versions
for partners utilizing our applications. Below, we will provide an updated policy on
supported browsers and browser versions our partners can use for the best and safest
user experience in our web based Rcopia4 application.
Internet Explorer 11 Sunset Date
Microsoft has announced it will be sunsetting support for Internet Explorer 11 (IE11) on
June 15th, 2022. Due to the security, performance, and compatibility concerns in IE11,
DrFirst has also discontinued support of IE11 as of September 1st, 2021.
DrFirst Browser Support
Starting on June 1st, 2023, DrFirst will establish the floor of browser versions that will be
supported. Moving forward from this date, we will support browser versions on a rolling
basis released in the past 12 months. Most browser development cycles follow a fourweek
deployment schedule. This means DrFirst will support up to 12 browser release
versions for each browser at a time. If a bug is reported in a browser/browser version
that falls into our supported browser version list, the bug will be fixed in a timely manner
as is appropriate based on the end user impact and severity.
As of June 1st, 2023 the list of supported browser and browser versions can be reviewed
below:
Browser Lowest Supported Version
Microsoft Edge 102.0
Firefox 101.0
Chrome 102.0
*Safari 15.5
*Safari releases a major version every year (September) with minor versions released
(security updates) about every month/every other month. DrFirst will support 12 months
of Safari minor version updates on a rolling basis.
DrFirst will conduct an annual review of the browser support policy. If an emergency
security issue related to specific browser versions is identified at any time, we will immediately sunset support of older, not secure browser versions and recommend
updating to the newest secure browser version. DrFirst reserves the right to prevent
access to our applications from browser versions that are not secure.
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